Refund policy

Returns & Exchanges

We want you to love your Quill & Cup purchase 🤍
Please read the policy below carefully.

Physical Products

We accept returns or exchanges on unused physical items (such as bookmarks and totes) within 14 days of delivery.

To be eligible:

  • Items must be unused and in original condition

  • Proof of purchase is required

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Digital Products

Due to the nature of digital items, all digital purchases are final sale.

This includes:

  • Blind Date with a Book (Kindle edition)

  • Any downloadable or digital products

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us at
📩 info@thequillandcup.com
within 7 days of delivery, and we’ll make it right.

Thank you for supporting a small, independent bookstore. We appreciate you more than you know.

— Quill & Cup